Shipping policy

Shipping Policy

Last Updated: October 15, 2026

Thank you for shopping at hbp0zn-bi.myshopify.com. We are dedicated to delivering your stationery essentials—staplers, rulers, erasers, and office supplies—quickly and securely to your doorstep.

Shipping Rates & Delivery Estimates

We offer straightforward, transparent shipping rates for all orders:

  • Orders under $10.00 USD: Standard Flat Rate Shipping fee of $5.99 USD.

  • Orders $10.00 USD and over: FREE Standard Shipping!

Shipping Method Estimated Delivery Time Shipping Cost

Standard Shipping (Orders < $10)

3 – 7 Business Days

$5.99 USD

Standard Shipping (Orders ≥ $10)

3 – 7 Business Days

FREE

Order Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and standard public holidays).

  • Order fulfillment and dispatch emails containing tracking details are sent immediately after your package leaves our fulfillment desk.

  • If we experience a high volume of orders or carrier delays occur, processing times may extend slightly. We will notify you promptly via email if significant delays arise.

Shipping Destinations & Delivery Address

We currently ship across the domestic United States. Please ensure your shipping details are accurate prior to completing checkout. We ship directly from our central depot:

Fulfillment Depot Address:

38 Kinder Drive

KINDERHOOK, NY 12106

Order Tracking

Once your package is handed over to the shipping carrier, you will receive a Shipping Confirmation email containing your unique package tracking number. You can monitor your shipment’s real-time progress through the provided link or directly on the courier website.

Missing, Stolen, or Delayed Packages

If your tracking information indicates that your package was delivered but you have not received it:

  1. Check around your building or with neighbors/building managers.

  2. Allow 24 hours as some carriers mark packages delivered slightly before physical drop-off.

  3. Contact our customer service team at [email protected] with your order number so Kevin Hall and our support team can initiate a carrier search.